Managed Services

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Help Desk

On call remote help whenever you need it with guaranteed response times. Remote support ensure issues can be addressed quickly so there is little or no impact to productivity

Monitoring and maintenance

A good MSP has monitoring tools to ensure consistent uptime. This keeps business productivity at its peak, whilst ensuring no risk of financial loss due to systems being down.

User management

Hassle free maintenance whenever it is needed. This includes tasks such as setting up new users, removing old ones, permission changes and password management.

Backups and disaster recovery

Data loss can be devastating for any business, so in the case of a disaster such as damage to premises or fatal system crash, you need to know your systems will be back up and operational as quickly as possible. All good managed IT services should include disaster recovery processes, to ensure downtime is kept to a minimum and all data is safe.